Accessing the NI Portal on a laptop NI Portal All Your Services in One Place

What is the NI Portal?

NI Portal provides customers with direct access to their Network Innovations’ services and applications.

The NI Portal has been designed by the Network Innovations team to provide you with a modern responsive interface to view your services, usage, invoices, and trouble tickets on a computer, mobile phone, or tablet. The Portal allows you to see your data the way you want to – with graphs, maps, video location tracking, and downloadable information, helping you keep everything “NI” in one centralized resource center.

Key Services

Service Icon

Invoicing
Airtime invoices available whenever you need them

Track Assets Icon

Manage Assets
Upload images, name them, and view them on a map

Sales Icon

Services Summary
Quickly view your active devices portfolio

Download Icon

Download Usage Data
View your traffic using CDR data and download them

Alerts Icon

Notifications
Set personalized notifications for specific contacts or groups

Customer Service Icon

Customer Support
Check on all submitted, active or closed tickets for your devices

Functions & Features

Access invoices

Airtime invoices available whenever you need them on the NI Portal. Search your billing history by customer account, subaccount, billing period, or invoice number. You can view and download the summary list of your invoices, or download PDF’s of your detailed invoices right from one convenient place.

Services Summary & Details

Quickly view your active devices portfolio and drill down to device and subscription details in an easy to see graph.

Device List & Details

Narrow down device lists using filters, add or remove columns, and sort for a custom data view that fits your needs. Instantly download a .csv file of your unique data table on your computer. Drill down for detailed information cards about a device and subscription.

Manage Assets

Upload images of your assets, name them, and view where they are on the map.

Location history

Know your assets’ location and where they’ve been. With NI Portal you can track historical locations over 24 hours, 48 hours, or 7 days with a playable map view. Available for MAVERICK™ and Iridium L-Band terminals. You can further troubleshoot by correlating location versus signal strength for MAVERICK.

Manage Notifications

Whether you want to monitor monthly costs or data consumption, notifications can help you stay on track. Set personalized notifications for specific contacts or groups with individual SIMs or all the devices from a billing group to let you know when you’re close to your threshold.

Traffic Usage

View your traffic using CDR data by usage volume over time, and by service costs for usage based charges. Easily download CDRs. Available across most services, including PTT talk group traffic. See detailed IP conversation reports for Iridium and Inmarsat L-Band traffic.

Application Based Maverick Usage Data

Application based MAVERICK usage data allows you to see your detailed bandwidth breakdown, service costs over time, traffic usage, and more. Available for both individual and pooled terminal plans.

Customer Support & Tickets

Check on all submitted, active or closed tickets for your devices. View status, resolutions and the latest correspondences with the NI customer support team. Initiate cases from the NI Portal.

Outage Notices

Be aware of upcoming or ongoing service outages from your home page.

Service Plan Change

For occasional use and disaster recovery plans, schedule a change window to automatically switch your billable service bandwidth for an event, and receive start / stop notifications.

Manage Firewalls

Assign firewall policies to restrict IP addresses, ports, and domains (whitelist/blacklist) for Inmarsat and Iridium L-Band traffic that runs through SatControl.

Contact a local NI Portal specialist

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