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Operations

NOC Service Analyst

Primary responsibility of the NOC Service Analyst is to ensure the continued Integrity, Stability and Security of the customer network, and ensure that any interruptions to service are addressed and restored IAW Service Level Agreements (SLAs) agreed upon between the customer and Network Innovations (NI).

Primary responsibility of the Systems Expert – Team Lead is to use extensive technical knowledge and hands-on experience to standardize and optimize business unit performance. Additionally, the Team Leader will be responsible for oversight, training, and development of Systems Experts & Service Analyst groups.

Operations

VSAT Systems Expert

The primary responsibility of the VSAT Systems Expert is to use extensive technical knowledge and hands-on experience to standardize and optimize business unit performance.